Support & Help

SHIFT is owned, operated and published by Wingwomen Technologies Inc., 108 W 13th St, Ste 100, Wilmington, DE 19801, USA.

Common questions

How do I save my progress across devices?

Sign in with Apple or Google. Your character, level and items are synced to your account automatically.

What are Coins vs. Credits?

Coins are earned by playing. Credits are a premium in-game currency you can buy in optional Credit packs. Both are virtual in-game currency only and have no real-world value.

I bought Credits but don't see them

Credits are delivered right after Apple confirms your purchase. If they don't appear, fully close and reopen the app. Still missing? Email us with your Apple receipt and we'll sort it out.

How do I restore a purchase?

Purchases are tied to your Apple ID and account. Sign in with the same account on your device to restore access. Contact us if anything is missing.

How do I delete my account?

In the app, tap the gear icon (top-right of the home screen) → Settings → Delete Account. This permanently removes your account and all game progress. This cannot be undone.

Is this a real medical training tool?

No. SHIFT is a simulation game made for entertainment. It is not medical advice or a substitute for professional nursing education.

Report a bug or request a feature

We love feedback! Email admin@shiftnursegame.com with your device model, iOS version, and a short description (screenshots help).

See also our Privacy Policy and Terms of Service.